Frequently Asked Questions
Yes, appointments are recommended to ensure you get the time and service you want. You can book online or contact us directly.
Walk-ins are welcome when availability allows, but we cannot guarantee immediate appointments during busy hours.
Arriving 5 minutes early is ideal so we can start your service smoothly.
If you’re running late, please let us know. We’ll do our best to accommodate you, but we may need to adjust or reschedule your service.
We kindly ask for at least 24 hours’ notice for cancellations or rescheduling. Late cancellations may incur a fee.
Yes — consultations are complimentary. We’ll help you choose the perfect style or colour.
We accept card payments, contactless, mobile payments, and cash.
Yes, we offer haircuts for children. Please book in advance.
Absolutely — you can choose your preferred stylist when booking.
Yes, we use high‑quality, salon‑grade products to ensure the best results.
Yes, we specialise in colour correction. A consultation is required beforehand.
Please arrive with clean, dry hair and avoid heavy styling products.
Yes — we offer a full range of colouring services, from natural blends to bold transformations.
Yes, parking is available near the salon. Details are on our Contact page.
Yes — we offer a curated selection of professional products recommended by our stylists.
You’re welcome to bring someone, but space is limited. During busy times, guests may be asked to wait outside.
Yes — gift vouchers are available for any occasion.
You can reach us through our website, by email, or by phone. Visit our Contact page for details.
